Ordering Process
ORDERING
Shop Pandora online by following the instructions below:
- Visit http://pandora.lucerneluxe.com/ and browse through the wide selection of bracelets, charms, rings, earrings, necklaces and pendants, and gift sets available.
- Click the item you would like to view to read the product information.
- To purchase, specify the quantity and click the “Add to cart” button.
- For items with sizes, select your size from the drop down menu before adding the item to your cart.
- Click on your cart to view the items you want to purchase and specify if this will be given as a gift or if you have any special instructions.
- Finalize your orders and review the total amount before checking out. To proceed with your order, click on the “Check Out” button.
- Fill out the details necessary as this will be the reference for item delivery. Proceed to payment.
- Please wait for a confirmation email and expect delivery of your items. Please check the Shipping FAQ to know more.
- For questions or clarifications, you may send us a message on Facebook at: http://facebook.com/PandoraPhilippines or send us an email at: ask.pandora@lucerneluxe.com
PAYMENT OPTIONS
We currently accept payments through Credit Card transactions only.
SHIPPING
METRO MANILA: 5 - 7 Working Days
OUTSIDE METRO MANILA: 12 - 15 Working Days
SHIPPING FEE
DELIVERY IS FREE FOR ORDERS ABOVE PHP 2,000*
For orders below the minimum amount of Php 2,000.00, a standard delivery fee of Php 200 will be charged upon check-out.
In the event that your shipping address is unserviceable by any of our logistics partners, there will be an additional standard delivery fee of Php 200.
*Free delivery applies to orders with a minimum purchase of Php 2,000 and shipping address must be within the serviceable area of our logistics partners.
PACKAGING
Each Pandora item includes 1 Box, Sales Invoice, and Warranty Certificate.